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Return Policy

Refunds

If you need to return your product(s) for a refund, please do so within 14 days of purchase. We cannot accept returns on overly used products (as determined by Replere®/Dr Palmer's LLC). Shipping and handling are not included in refunds. We cannot issue refunds or accept returns of products purchased from other retail channels. Return shipping fees are not refundable. Products specified as non-returnable or not for resale cannot be returned.

Please contact customer service at 609-495-9053, quoting your order number, name, email address, phone number and reason for returning the product(s) and our customer service team will be in touch with you as soon as possible.

Exchanges

Should you decide to exchange a product, please contact customer service at 609-495-9053 – be sure to have your order number handy for reference.

Return Merchandise Address

Please return merchandise to our distributor:

Market Speed Logistics
Attn: Returns Department
161 Docks Corner Road
Dayton, NJ 08810

  • Please include a copy of your receipt (or a note with your order #, full name, email address, phone number) and your reason for returning the product.
  • Please keep your proof of postage until your refund has been received. If products are being returned because they were incorrectly supplied, then we will also refund the postage and packaging costs.